About our Business
Gryphon Black Law Limited (trading as Gryphon Black) is registered as a Limited Company in England and Wales under number 11476668.
Our registered office address is 5 Chancery Lane, London WC2A 1LG.
Gryphon Black is authorised and regulated by the Solicitors Regulation Authority. Our SRA ID number is 655048.
As required by the Solicitors Regulation Authority, Gryphon Black has professional indemnity cover. In accordance with the disclosure requirements of the Provision of Services Regulations 2009, details of Gryphon Black Limited’s compulsory professional indemnity insurance in England and Wales are as follows.Our insurers are International General Insurance Company (UK) Ltd, of Forum House, 15-18 Lime Street, London EC3M 7AN. The policy number is P/PIA/10892.
Our solicitors are required to comply with the Solicitors Regulation Authority Code of Conduct.
Any information given on employment or other law contained on this website is given in summary or is intended as guidance only. Anyone with a legal problem or issue, or wanting to understand how the law applies to them, should in all cases take detailed legal advice.
Complaints Information
Our aim is to ensure that your legal work is performed in an efficient, friendly and cost-effective manner. Whilst we hope that you will not need to complain, we recognise the wisdom of explaining our internal complaints procedure.
You are entitled to complain about any aspect of your case, including your bill. Should you have a complaint, please feel free to discuss it with Allison Grant, Principal. She will investigate the matter fully on your behalf and will advise you as to how your complaint can be resolved.
You should raise a complaint within 6 months of the subject matter of the complaint being identified to you.
If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman to consider your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint. The Legal Ombudsman can be contacted at Legal Ombudsman PO Box 6806, Wolverhampton WV1 9WJ or at www.legalombudsman.org.uk or by telephone on 0300 555 0333 or by email at enquiries@legalombudsman.org.uk.
You have a right to apply for the assessment of your bill under Part III of the Solicitors Act 1974. The Legal Ombudsman may not consider a complaint about your bill if you have applied to the court for assessment of the bill.
A full copy of our complaints procedure can be provided to you upon request.
All Solicitors must attempt to resolve problems that may arise with their services. It is therefore important that you immediately raise any concerns you have with us. We value you and would not wish to think you have reason to be unhappy with us.